MSA Trust

Deliveries & Returns

Delivery of goods

All items are sent via second class Royal Mail. If you wish for your merchandise to be sent overseas, please email us at before placing your order, with information about your proposed order and location.

Please allow up to 14 days for delivery of goods.

Returns policy

Should you wish to return any product, we will be happy to refund it providing it is in a fully resalable condition. Returns should be made within 7 days of receipt.

If we find that the product has not been returned to us in fully resalable condition, we reserve the right to refuse a refund on the item.

If you are returning an item because of an error on our part or because it is damaged or defective, we will pay your costs of returning it to us.

None of the above conditions affect your statutory rights when goods are faulty, or not as described.

Do NOT follow this link or you will be banned from the site!

We regret to announce the MSA Trust will be suspending all of our Support Groups and our memorial event due to the outbreak of the Coronavirus Covid-19. For our full statement, please click here. Our other services and support will continue to be unaffected and available to everybody affected by MSA. For any questions please contact us at

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