MSA Trust

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Deliveries & Returns

Delivery of goods

All items are sent via second class Royal Mail. If you wish for your merchandise to be sent overseas, please email us at fundraising.msatrust.org.uk before placing your order, with information about your proposed order and location.

Please allow up to 14 days for delivery of goods.

Returns policy

Should you wish to return any product, we will be happy to refund it providing it is in a fully resalable condition. Returns should be made within 7 days of receipt.

If we find that the product has not been returned to us in fully resalable condition, we reserve the right to refuse a refund on the item.

If you are returning an item because of an error on our part or because it is damaged or defective, we will pay your costs of returning it to us.

None of the above conditions affect your statutory rights when goods are faulty, or not as described.

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